uRISQ Provided by Comergence

Welcome to your centralized hub for managing and supporting your uRISQ subscription. As part of our integrated ecosystem, all uRISQ product access, user management, and subscription administration is handled directly within Comergence, giving you a single, convenient location to manage all your solutions.

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GET STARTED

Training: uRISQ Access & Notifications

To help you manage your team and uRISQ access effectively, Optimal Blue offers a dedicated online course via the Academy. 

To access, log into Comergence.com and access the course HERE.

This course covers:

• Adding and managing users
• Granting product access
• Notification preferences for uRISQ
• Best practices for keeping your Comergence settings organized and compliant

Note: A user cannot use the same email for multiple uRISQ licenses

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SUPPORT

Comergence Support

Phone: 844.465.1001 — Select Option 5 for Comergence Support

Email: Comergence-Support@optimalblue.com

Use the above Comergence Support options for:

• Login issues
• Password resets
• Adding or managing Comergence users and User Licenses

uRISQ Provided by Comergence Support

Access uRISQ-specific help materials HERE

Email: comergence@urisqsupport.com

Use the above options for:

• uRISQ feature walkthroughs and guidance

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MANAGE SUBSCRIPTION

To manage your payment methods and subscriptions, log into Comergence and refer to the 'Payment Methods' option in the settings menu (top right).

Note: Contracted customers that pay via invoicing will not have any payment methods managed within the system.

For more assistance, use the 'Help' widget once logged in.